Video or voice calls

Initiating meetings from a conversation

For chat platforms that support video or audio meetings, you can use the “Meeting_event” conversationEvent to capture the activities corresponding to that meeting.

The Conversation Archiving API does not currently support the capture of meeting audio or video.

For example, Lisa starts a meeting with Raj and Lily:

{
  "conversationEvents": [
    {
      "eventTime": 1621851918000,
      "eventType": "Meeting_event",
      "systemText": "Started meeting",
      "participants": [
        {
          "displayName": "Lisa Holmes",
          "corporateEmail": "lisa.holmes@greenvaultcapital.com",
          "userType": "initiator"
        },
        {
          "displayName": "Lily Lee",
          "corporateEmail": "lily.lee@greenvaultcapital.com",
          "userType": "affectedUser"
        },
        {
          "displayName": "Raj patel",
          "corporateEmail": "raj.patel@greenvaultcapital.com",
          "userType": "affectedUser"
        }
      ]
    }
  ]
}

Capturing other meeting activities

Using a combination of the “Meeting_event” eventTypesystemText field, and participants, you can represent most meeting-related activities.

For example:

EventsystemTextparticipants
Lily was muted by Lisa“Muted user”Lisa (initiator)
Lily (affectedUser)
Raj joined the meeting“Joined the meeting”Raj (initiator)
Raj left the meeting“Left the meeting”Raj (initiator)
Lisa allowed Lily to share her screen“Allowed screen sharing”Lisa (initiator)
Lily (affectedUser)
Lily shared an emoji reaction“Shared emoji: 👍”Lily (initiator)
Lisa ended the meeting“Ended the meeting”Lisa (initiator)

We recommend using the past tense for your systemText for consistency with other data types in the Archive.